Doing Telehealth Right

To make the most of telehealth, it helps to have a few best practices in place for each session. Telehealth works best when you’re comfortable, have privacy, and have an appropriate technical setup so we can focus without unnecessary interruptions.

That’s why I recommend the following:

• Have a comfortable seat in your home or office, with enough privacy to speak freely.

• Use a computer or iPad for a more immersive visual experience, and headphones for clearer audio. It’s important that we can both see and hear each other well.

• Limit distractions such as phones, and alerts or notifications on your screen.

It can also be helpful to prepare intentionally for therapy by setting aside the space and time for the session. Just as with in-person therapy, having a small routine or ritual can signal that it’s time to slow down and focus.

This might include:

• A cup of tea or water (or, in my case, coffee and water).

• Something to hold, such as a pillow or fidget.

• A calming scent, like incense or lavender (I personally like rosewater).

• An item with personal meaning—a toy, stone, or photograph—that helps you feel grounded and connected to yourself.

In reality, conditions aren’t always perfect, and that’s okay. As we get to know each other, we’ll figure out what’s possible and what works best for you.